cheap and nasty china sofa leather not real leather cheap bonded or vinyl all seat sagging and misshaped within 3 mouths customer services so poor trading standards investigating RESPONSE IS INACCURATE PayPal offed full refund if I return at my cost within 5 days and had to be in the same condition as it arrived which was impossible due to the poor quality beware of the lies if I was offed full refund just shows were the burden lies and concerns about fire safety regulations as there china made wish I could post pictures furnitureinstore never offered a replacement or a refund more lies been looking at the fire safety labels on the sofa and chairs after seeing report some are fake I have contact furniture instore for investigation concerns I don't believe funitureinstore manufacture correct me if I am wrong but are imported from china