This is the worst online company I have ever had the misfortune to deal with. I placed a simple order of 2 bar stools. The order got lost and I had to chase for weeks on end with poor customer service communication. Eventually only one arrived. Spent weeks chasing for the other one as they didn’t believe I’d only received one. Eventually they sent another one weeks after. When they arrived the quality was poor and the 4 legs wouldn’t sit level on the floor so I asked for a free return and refund. Initially they said I couldn’t prove a default so had to pay for return. After weeks of arguing they conceded. After waiting even longer for a refund they refunded me for one stool but not the other. Spent weeks chasing again and have finally got the last refund today; 1st March. Original order was placed in December last year. Don’t use this company, they are awful! Beware!
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