In trading, its very important to ask for support in any field you feel unsure about, need to work in TANDEM with broker, and not against them With Fxcess, their support is quite unique it seems. Firstly, it seems to work in 3 languages, not only english but french and korean as welll? First time seeing anything like that. Secondly, they respond to you in real time. And its not ChatGPT or anything like that. And they dont ask you for email to respond later. I mean, they ask for email, to know who they are talking about, but respond right away. They even say they are 24/5, but I wrote to them on Sunday about my 3days swap, and they still responded. Must say, very impressed with the quality of the support team, 10/10 from me so far.