I ordered a rug on November 30th with details that it would be delivered in a few days. After weeks going by with no update I chased them only to be told it wouldn’t be in stock until the 7th January. I have now waited and one week later no news of the shipment, if it’s been received, dispatched, delayed or any update of any sort?! I’ve only been asked to provide a landline number, which I can’t see why this should be a hurdle to my delivery when they have my mobile? Now I am not receiving any response and wondering if this is a genuine retail site or if I just lost my money to a shame site?? Very disappointed with this first and likely last order!! Any help gratefully received! Naz