Sketchy website, and poor customer support. This is in no way a website like CDKeys or instant gaming.
I purchased Phasmophobia thinking it was a digital key and it turned out to be a Steam account. When contacted the seller he refused to give a refund (I didn't even use the account), when raised a ticked with G2A customer "Support", they refused to help as well.
I had to use the account but when Steam found out that the account was created by a different person (teh dodgy seller), they deleted the account and the game as well (thank god I didn't buy more games on that account) and they asked me to get a refund from the seller, who of course didn't refund, neither did the useless customer support.
Steam Customer Support advised that buying second hand accounts is against Steam agreement and if Steam finds out, they will delete the account and neither the seller nor the useless G2A customer services will help you. I can't believe G2A allow illegal practices on the website and when you flag that up to them, they just ignore you.
** DO NOT USE THIS SCUM WEBSITE AND DO NOT BUY STEAM ACCOUNTS UNLESS YOU CREATE THEM AND HAVE A PROOF OF PURCHASE OF EVERY SINGLE GAME ON THE ACCOUNT LIBRARY, OTHERWISE, STEAM WILL DELETE THE ACCOUNT AND ALL THE GAMES EVEN IF YOU'VE PAID FOR ALL OF THEM****
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