Xmas 2016 my son bought me a tablet – wow – clearly I wanted to insure it so so searched and eventually found gadget cover
Got cover for theft and loss and damage for £49.90 great
Well they increased the cover cost to £60 and then £65 but ok
Then Nov 2019 found a crack in the screen and advised Gadget Cover - Supercover Insurance Ltd who asked for a receipt
I contacted my son who looked around then emailed John Lewis a request for the receipt
They returned with a copy of the receipt which he forwarded to me and I forwarded that to Supercover Insurance Ltd, who by the way without my ken had cancelled the policy for this year but ok I was still covered last november and by the way have already bought one and half new tablet with the policy cover costs
Supercover Insurance Ltd I am informed by the outsourced team DDI’s dealing with the insurance cover now want a copy of my son’s birth certificate proving we are related .. ??
And I cannot believe that I almost agreed and then thought about it and wait … birth certificate ..? are you kidding
So I am arguing the point
They now claim and I have a record of this that the company Gadget Cover is only for items you personally have purchased or which have been given as gift .. I say how much evidence that my boy sends me a receipt from John Lewis that he gave it to me.. and they said but you are not related and I ask what is that to do with price of eggs (even though we are related and I have the scars to prove it) but he might have given it as a gift to any one an old girlfriend .. are you saying that people can only give gifts to their mothers?
This is an interesting conversation to have with John Lewis .. this company will only cover items given to mothers by sons...
4 years ago
Gadget Cover has a
1.6
average rating
from
43
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