i was on sunday 26.11.17 around 1 o clock in tooting branch.i put in member card machine and i am in. one of the staff asking me are you member?i sad to him not sowing in your computer system he told me no and i show him my member card then we went outside reciption.even next staff telling to him he got member card he dont listion. he telling me i cant play machine for today.then i asked him why? he saying me you dint replay my simple question.i left member cad to him.his name is mustafa.he doing me as very poor thing please dont do for next customar like to me thx