Game have terrible customer service. I went to buy an item instore but quickly checked online and it was cheaper. The staff told me it was the online price but the same product. They contained to explain they have this offer to pick up from the store where you then get a discount for the postage charge. I did this and it was a different item turned up than I wanted. They would not fix in store and told me I had to do this online. I then couldn't get through to anyone on the phone, was told different things on live chat where I waited in twice and nobody came, then I got a very unhelpful email eventually a month later. I would say I had to do an online chat about 5 times and was fobbed off every time. I eventually had to get paypal involved as there was no talking with Game. Ordered early November and only just got sorted late January. I will refuse to use Game anymore, instore and online. It's really sad what this company has become as it used to be my go to in the past.