Horrible customer service experience!
So, a simple 27$ purchase of rust skins was turned into a ridiculous situation with identity conformation process when one of their uneducated support staff decided It’s under his/hers jurisdiction to be an online unti fraud officer the whole world relies on. Here is the thing my pay pal account is under my name, its got my credit card with my name tied to it! The only thing was that the credit card address was set to my partners name as she has done online cloth shopping using my pay pall to pay for her purchases and set her name there for delivery purposes. Anyway, the joker of a support team decided that just based on the name which i mind you is only used in the address and has nothing to do with the actual credit card name decided it was good enough reason to decline me with my $27 purchase. Very disappointing, horrible experience, wont be using their services again !
5 years ago
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