I purchased a product from GameStop.com and it came in with an issue with the battery charging. I was not offered the opportunity to purchase a warranty and when I called customer service: they called me a liar twice. If you have to purchase a product from GameStop: then do it in a physical store. If you purchase it from their website: there is a chance that they won’t offer you a warranty, send you a product that will soon break, and then call you a liar over the customer service. I would not recommend GameStop.com, just purchase through Amazon or something.