I bought a workshop from this company and I honestly couldn’t name a good thing about the purchase. Both the product and the company have been absolutely atrocious. They Advertised 4-6 weeks lead time on their site, sent it 3 1/2 weeks late, told me it would arrive on a particular date, I took a day unpaid from work to be in only for it not to arrive at all with no correspondence, the workshop was delivered a week later only for parts to be missing and broken. One of which being a roll of felt which is a massive part in keeping the workshop dry and protected, I reported the missing part, 3 weeks passed and I still didn’t receive it. I have since had to buy a roll from screwfix, Every single part of the workshop has needed to be rectified due to the absolute shocking, shoddy awful standard of product I have received. The floor is the wrong size, every single section of wood on every single panel has needed trimming due to overhanging pieces, all the wall sections are made to different sizes, sections of the roof have been sent in different sizes, the felt tears so easily that when nailing it the felt splits, sections of the walls have been put together using split pieces, nails have been driven through joining panels creating a split, I have wall sections with parts of the T+G missing completely, every single wall section has been made with not enough over hang on the bottom to cover the Edge of the floor. I have had to spend hundreds of pounds rectifying everything, This is the worse item I have ever bought and it is the worse customer service I have ever recieved. I have reported the issues to them with pictures on email and have asked for compensation only for them to say it is not something they offer with no solution other than for them to send replacement parts, if I chose this option I would need a completely new workshop!
They do not want to accept responsibility for anything they have sent. They are an Absolutely disgusting company and I hope they go out of business so they can’t con and rob anymore people out of hundreds of pounds.
1 year ago
Garden Buildings Direct has a
1.1
average rating
from
381
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.