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Anonymous
Shed was delivered with broken and missing parts and is very much in the budget / cheap category of sheds. I called to ask for the missing parts and it’s been 11 days since the call and they have still not arrived. I currently have a shed built on 3 sides with no roof. I asked if they could make sending out missing parts a priority and was told it had to be made up as normal and delivered as normal. It really wouldnt be difficult for them to make up a piece of wood in 24 hours and then get it out to a courier for next day delivery, this should be a minimum that could be offered for something that is the suppliers fault. Customer service were very unhelpful and rude and when i asked to speak to a manager i was told that i sound like someone who wants a discount and that no one was in to help as it was 2:30pm on a Friday.
1 year ago
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Garden Buildings Direct has a 1.1 average rating from 381 reviews

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