Terrible company wish I had seen these reviews before ordering.
Delivery wasn’t on the day stated the delivery window is 6am-9pm so wasted a whole day. Then they said it would be delivered between two days, I moaned and they said it would be delivered that day and I would be notified a hour beforehand. Went out and the driver arrived, no notification, luckily my partner was working from home so made him wait.
The corner summerhouse like others have said is not quality at all, the door was broken, one bit of wood broken and they just glued it together. When nailing window blocks in the supports break off so have to be reinforced. The roof was too small so had to buy more wood to make it bigger as well as reinforcing the floor. The roof is now bowing as you’re given the flimsiest bit of wood as support.
I’ve emailed customer service about 4 times now and just been ignored. Customer service is terrible and pretty much non-existent. Although when spending your money they’re all over you like a rash.
Paid through PayPal so have now opened a dispute with them, they’ve now tried to get trust pilot reviews up so worth putting reviews on there also.
2 months ago
Garden Buildings Direct has a
1.1
average rating
from
381
reviews
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