Stay away from this company
I would recommend people to stay well away from this company. One of the worst companies I have ever dealt with.
What you get when you purchase from Garden Buildings Direct:
- 10-week lead time when the website said 3-4 weeks.
- Order dispatch email with a delivery date, but no delivery actually arriving. I had to take four days off work unpaid in total waiting for deliveries that never arrived.
- My shed eventually showed up more than 3 weeks after receiving an order dispatched email and 11 weeks from order confirmation.
- Radio silence from customer services for weeks and generic copy and paste responses that never actually answer your question when you do eventually get a response.
- Unable to contact via telephone. Voice message says log in to your online account for all the answers. Guess what. There are no answers there.
- You will have to contact the third-party courier yourself as they cannot be bothered.
- Bowed wooden parts as the shed is stored upright rather than flat.
1 month ago
Garden Buildings Direct has a
1.1
average rating
from
382
reviews
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