I wanted to express my sheer disappointment of my experience with your company. Firstly, I had to email and call on a number of occasions to get an update on a delivery date, we had already been waiting 6 weeks. We were told delivery would be between 1-6 weeks, we had no communication or updates after paying in full for the summerhouse. I was eventually told the delivery would take place on the 8th November. I booked time off work to accept the delivery, only to be emailed on the night of the 6th, around 9:30pm, to say it was being delivered the 7th. This caused a great deal of stress as I needed to rush home from work to be in for the delivery. Secondly, upon erecting and fixing the summerhouse into place, we notice a lot of shoddy piece of wood. Quite a few have holes in and a number had been cut too short/ at the wrong angles. The screws supplied were also just all mixed together and there wasn’t enough of a certain type, which meant we had to purchase more. The wood was also all labelled up wrong, this caused a significant amount of time to be added to the building process. I am extremely upset and disappointed with the whole process. We are having to purchase more materials to ensure that the summerhouse is water tight and is fit for purpose. I feel that because I have contacted regarding delivery etc, you have just rushed the order through with no regard to the quality of the products you are sending. How some of the pieces of wood passed quality control I will never understand. I can categorically say I will not be advising anyone that asks, to use your company. I am bitterly disappointed by all aspects.