AVOID this company. I bought a log cabin in August, took 5 weeks to receive it. Parts missing. Tried for 6 weeks to get them delivered with no luck. They just lie to you in the hope you will give up. Eventually we agreed that I would get the parts made in a nearby sawmill, which I did. However when it came to paying me back THEY REFUSED! They’re despicable. Shame on you. They never call you. I must’ve spent 30 hours on the phone and sent 50 emails. If you have the misfortune of having bought something, the Customer Support Manager is Carlo Datu (public information). He won’t speak to you but will hide behind his poor support team. Don’t waste your life. Can’t wait to see the counter comment from them.