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Louise John
Think twice about buying anything from this company. The house look nothing like they do on the site. Instruction quantities don't tally up with how many panels are actually needed so you'll be treat like a criminal when you phone up for the missing parts as the drivers 'take photos' to prove things are delivered. The quality of my house is shocking, I paid £400 for a house full of jagged edges, gaps everywhere, panels which don't line up, the list is endless! I paid a joiner to come and put the house together and when I phoned customer service, they suggested that he remove all the lats from the frames and cut them all to the same length then refit. (Basically how it should have been done by them) they offered me a £40 refund to do this. Absolute joke! It would have took someone days to do this. I had no choice but to go ahead and have it built as it was otherwise I wouldn't have had my daughters birthday present in time. I'm still awaiting a response to my complaint from the resolutions team which was sent over a week ago! Even the drivers who work for them expressed their disgust at the quality of products they send out to customers!
7 years ago
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Garden Buildings Direct has a 1.1 average rating from 381 reviews

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