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Scott Swarbrick
PLEASE READ THIS!! I should have known, in all my years I have learnt you get what you pay for. Quality Log Cabins are £3.5k, if you see one for £1k you should know better. This is the single worst product I HAVE EVER BOUGHT. The timber arrives in 200+ pieces. It is untreated. You have to set up a production line to apply 2 coats of preserve, drying in between and 2 coats varnish or paint later. That took us nearly 6 weeks!!! We had to get pallets to rest drying timbers on, saw horses to sit the timbers on while applying, removal blankets to cover the garage floor and driveway to stop the preserve/laquer staining the floors, bike covers to move bicycles out of the garage to achieve enough room to treat, lay out while drying and then store treated timbers until the whole thing was finished. If you live in a house with no garage and no driveway, I have no idea how you would do this?? It is in tiny, tiny letters on the selling website, that the timbers are untreated. It was the delivery driver who really explained that to us. 33% of the parts were missing. Of the 66% we did have, 25% were damaged or incorrectly produced. We were provided with the wrong instructions and wrong parts list (we didn't know that until after we started the build and phoned for missing parts. They emailed us a parts list which was completely different to the one we received with the delivery. The missing parts arrived 10 days later, then they have to be treated, but 50% of the missing parts were missing!! I worked out that I could buy the missing structural pices from the local timber merchants and the rest were all fascia pieces, so we could still finish the build. 2 weeks on I still have no fascia pieces and cannot get any response from GBD. We decided on clear laquer, as we wanted the light timber look. The 2 batches of timber received, plus the ones we sourced locally, are all different colours, it looks bloody awful. The first delivery arrived 15th April and we still have parts missing. The quality of timber is dreadful, its thin and flimsy with incorrect cut outs on view on wrongly made boards. With associated costs, varnish, brushes, local timber etc, we have spent an additional £500 finishing a 10x8 cabin that cost £1000. It's not finished yet and it looks an eyesore. I haven't decided yet whether to paint it and live with it or set alight to it. If you don't have the £3.5k for a proper log cabin, please, please., please, either save until you do, or just buy a tried and trusted shed from your local timber merchant. NEVER buy from these people. They are, by some distance, the overall worst seller I have ever had the misfortune to buy from. Totally my fault, I should have known. But in fairness, even at my most cynical, I couldn't have guessed this. (the above is an accurate and abridged version of the full story!!)
7 years ago
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