Booked a half day from work on delivery day to build the shed. Shed arrived and I queried with driver about possible missing parts! Driver was clueless as had never built one but was confident 11 parts were delivered and needed. Discovered after driver left that we had no floor panels and 2 sets of roof panels instead of one. That meant another unhappy customer somewhere as we had their roof as well as ours! Customer service USA call centre with horrendous back ground noise. Missing part will be sent in 3-5 working days. Not happy we have a shed parts sat in our garden that we can't assemble and I have no more holiday days to book. Complete waste of half a day holiday.