Ordered a 12x16 tongue and groove summerhouse had nothing but problems since orderded firstly date I was given wasn’t the date it come I got charged for a sat delivery when it come on a Monday still waiting for refund since early July put the summerhouse together nothing but cheep wood bowd and worped so many holes and knots nothing is cut right so joint don’t meet been told it’s a natural product never had so much rubbish I purchased for an office and it’s leaked since the rain won’t refund filled out a compensation form nothing came of it just keep waisting my time by putting me off with stupid reply’s I’ve paid in excess of £2000 for total Tate and had a professional out to look at it whom said if I was you I’d start again otherwise you will pay a lot to water tight this it’s so flimsy it moves when you walk in it none of the windows fit neither the doors and I paid extra for the thicker wood don’t use this company there theives there ok taking your money but when there a problem thay just pass you around avoid them as thay haven’t got a clue about customer service and when you ask to speak to a manger you just get the same person . Ive now email kobotech direct I’ll probabily get no where again but I will not stop until I get compensated for this as it’s not fit for purpose my next step is legal and I will see this through.