Do not use!!! I ordered a playhouse for my daughters birthday well in advance. They advertised free delivery within 14 days. I selected my free slot, noting that there were some that you could pay for, but as I had made arrangements in plenty of time, I utilised the free delivery option. A week later my friend ordered the same house but paid for a slot to ensure its arrival for her daughters birthday (they are 6 days apart). I arranged to be in on the delivery day, arranged baby sitters and help to put it together, then 3 days before I got an email simply saying I had a new delivery date scheduled for 2 weeks later - claiming a missing part. We told them it was unacceptable but simply got the 'we'll do what we can to expedite it' response. It would still narrowly arrive in time, however the babysitting and help had to be rearranged for on Grandad's birthday, with him cancelling his plans to do so. I then get another email mere days before stating that it had been put back again... I have now cancelled the order with one very disappointed and upset little girl... want to know what the rub is though? My friend who ordered hers after mine but paid for delivery, has got hers with no problem.... thieving charlatans!