Damp, mouldy playhouse (on stilts!) within 9 months - USELESS! Bought a Billy-Oh stilted playhouse 9 months ago when we moved house. Fine during the summer months, but when the children went into it last month (February 2019), the roof was covered in mould, it was up the middle strut on back wall and the floor was absolutely saturated. Complained to GBD and they said this is just one of those things that happens and to wipe it down with a soapy cloth! What? How will a soapy cloth deal with a saturated floor? They then said we could have upgraded the floor and roof but we chose not to. No, we didn't because it clearly states that the products are 'pressure treated' to supposedly prevent these things happening. They don't! We've tried really hard to get this resolved as I think £500 for a playhouse is not a cheap product. They now tell us that it's out fault as we should have wood treated it as soon as we got it. They said the treatment they use lasts 4-6 weeks. Nowhere on their website or in our documentation is ANY of this mentioned. They are simply liars who refuse to deal with customers once they have your money! I would suggest people go elsewhere and not think you're getting something good for your money from these people unless you're prepared to pay on top to 'upgrade' everything they offer you and use your imagination on how to 'treat' your playhouse. Next they'll be telling me it isn't designed for children!!!