Same company as BillyOh, Kybotech Limited & Gardenbuildings direct - NOT GOOD EXPERIENCE, should have trusted reading all the reviews they are a complete waste of time.
Ordered a 10x9 metal shed on Sunday 17th March. Arrived as promised on Friday 22nd, on order BS99068. Centre cap section that runs along the top of the roof missing, all recorded as requested and replacement requested.
Promised delivery 29th - told 29th not arriving. Promised delivery 5th - told 5th not arriving. Promised delivery 10th - guess wot just told not arriving and no new date yet. Will it ever get here - Probably not.
The UK call site is extremely rude - pleasure to initially purchase then basically no words, just instantly transferred to overseas call centre - ignorant and not interested in helping. Overseas centre are pleasant, but absolutely no help - can only spout pre-agreed excuses and generate a new promised delivery date that 4 times later is just a waste of a promise and an email. I'm now going to local DIY store to buy couple of 2m aluminium ridge plates for £35 and fit myself.
Please, please avoid this company - nothing but pathetic excuses and no real effort to resolve issues - they only want your money and make it very hard to initially refund and just try and time waste to over the 28 day rules - YOU HAVE BEEN WARNED - they are no good.
5 years ago
Garden Buildings Direct has a
1.1
average rating
from
381
reviews
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