would love to give them 0 stars but you can't so. Was messed around with my order from day one, I was allowed to change the delivery dates per item so I asked for 3 of the items to be delivered on one date and the third was in production so that was arranged for the following week. I had no updates throughout the order I had to phone to see if it was all on track and was told yes. The day of the delivery for the three items came I had not received any delivery tracking so, I called to be told that the items were not going to be delivered as my whole order has to be delivered together. Communication is so poor and you cannot speak to anyone at head office. My order came which was great until I realised one of the items was broken. I logged this online and was finally after three times being asked how many items were broken and three times of telling them, told that I would receive my replacement item and that I would receive an email when it was being dispatched. Four days on and no update so I emailed and was told 2-3 days their third party courier take?? No actual date for delivery so, I called AGAIN to be told that we updated you today sir. Which was great but they updated me only because I asked and wasn't actually given a delivery date! What kind of company is this honestly, I've never experienced such bad customer service. I was also told twice that a 'supervisor' would call me back to discuss and they never did. I even asked for some compensation for taking a day off of work and for being messed around and was told 'we don't do that'. Avoid at all costs!