Terrible experience. Company did nothing unless I was badgering them on the phone. Was initially quoted 4 weeks lead time- this is week 11 and I still haven't received a complete product. In this time three delivery dates were "confirmed" with me. I took annual leave to receive the good. 2 of the deliveries were cancelled the day before- 1 without any notice at all! No compensation offered for the holiday I had to take. On the third delivery attempt, the kit was incomplete and a number of key parts were broken. Still awaiting replacements- no date offered.
They are an incompetent bunch teamed with a useless and ineffective customer service topped off with a sub-standard product...avoid!
5 years ago
Garden Buildings Direct has a
1.1
average rating
from
381
reviews
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