This company is absolutely shocking. I ordered decking wood over a month ago. First they delivered unsa wood which had paint splashed in it, cracks, holes & some wood was different widths from 1 end to the other. When I reported the faulty online, nobody replies, when you phone the right department or person is never available. Finally 2 weeks later they offer to replace wood the delivery van arrives but with no wood & no space to take the faulty wood back. Again to takes days to speak to the right person. Replacement wood arrives 4 weeks after oringal delivery date, again at least a quarter of the wood was faulty. After again days of contacting they promised to deliver wood within a couple of days bit on delivery day no wood! Just an email to rearrange delivery date. 5& a half weeks later I am still waiting for replacement wood. Their customer services are shocking & they have no quality control. Poor product & terrible service!