DO NOT ORDER from this company - absolutely shocking experience with no access to a Uk call centre. Original order got changed as they did not have the pressure treated roof option I requested, although admittedly I did get a refund for that, but then everything went down hill. Delivery was scheduled for 29/07, it arrived, and the driver said, "so you ordered it without a roof or floor then?" Obviously not! However, the driver was extremely quick to distance himself from any blame for the error, and tried to suggest that maybe I had pressed the wrong button when ordering (even though I was showing him on my laptop screen that I had not). I called the company, who were very apologetic (standard patter for all conversations with them) and said that they would send the missing bits, including a glazing pack which hadn't been loaded on the truck, in 3-5 days. I firmly said that was not acceptable, and in the end they said that it would be with me by the 31st. It arrived on the 31st, which was great, but they had still failed to supply the roofing felt!! So another complaint to get this, which finally arrived on the 2nd. So it took a whole week to get all the parts delivered. Luckily I had employed someone who knew what they were doing to put it together, but they had to come back a number of times to complete the job. The fact that it looks ok is nothing to do with the quality of the goods, more his skill at improvising when things didn't fit, including doors which were too small and didn't even meet by a couple of inches! All the glazing was the wrong size and had to be paired down with a Stanley knife, a window batten arrived snapped, some of the beading was warped and had to be cut into pieces to make it fit, and there were countless holes which we had to try to fill. I have tried contacting the company and asked for a refund of the delivery charge, which was £50, plus some further compensation for the fiasco and shoddy goods supplied, but "it goes against their terms and conditions which they strictly adhere to". Therefore I just got this....."Thank you for your response. We sincerely regret and want to apologise for letting you down with your purchase. We apologise and we understand that you want to take it further action, however we do have terms and conditions we strictly follow. Again, please accept our sincerest apologies for any inconvenience this may have caused you. It was never our intention to upset you but rest assured that your feedbacks, both positive and negative, are always considered for the betterment of our services and products. Should you need further assistance, you may log in to your customer care account or call us at 01909768858." Really bad experience. Wish I'd read these reviews before ordering!