Would certainly not recommend !!!
Mis sold the size of shed. Wanted 5x4 got a 5x3. On the first page when you select your size it shows the overall dimensions.
A log cabin dimensions should be measured by base only. The eves or overhang should be considered “only” if the cabin has a veranda. Fact !
The quality of the timber was also very poor. We received T&G logs which didn’t fit, warped damp floor boards that had to be corrected. A window where silicon wasn’t correctly applied. A large percentage of the boards delivered were also not strapped or packed on delivery. Etc etc....
I’ve Sent numerous emails and obviously the company have not listened in any shape or form. Just keep getting the same rubbish empathy script with no personal meaning.
I was told by “joe” that this happens regular and therefore I would not be reimbursed or compensated but I would get a phone call from a Manager which never happened.
Customer care does not exist !
I am now Out of pocket by a large sum of money due to correction work needed and the price differential of a 5x4 to a 5x3.
Extremely unhappy and will be consulting Consumers affairs to take further.
They are fake be warned...
I wish i read othwr feedback prior to purchasing. STAY WELL AWAY !!!
4 years ago
Garden Buildings Direct has a
1.1
average rating
from
381
reviews
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