DON'T BUY FROM THIS COMPANY! Ignore all the fake reviews written to try to dilute their bad scores elsewhere. This company, trading under the umbrella of Kybotech Ltd, supplies poor quality wood and in my case, omitted 4 key parts (and several other pieces) that were integral to the building of my shed. They will not pay for the extra wood and labour it cost to supply and fit these parts ourselves. They are obviously used to customers complaining because there is a generic reply to fit all scenarios. In fact, their standard reply to a bad review on Trust Pilot is that they 'can't find your order number' ie implying that the bad review is fake and that the people complaining didn't buy products from them - don't fall for that misdirection, it's as see-through as my shed.   We are in troubling times and people are supporting businesses in good faith, expecting decent service and goods fit for purpose in order for them to keep trading. But when you have a company that is so inherently dishonest, you lose all faith in people. I spent £2,268 so I wasn't looking for a 'budget' shed. But I have wasted my money. I can supply photographs and emails and of course the receipt to back up everything I'm saying.   Do not buy products from Kybotech Ltd or Garden Buildings Direct, you will waste your money, or, in my case, pay out more for goods they didn't supply. After seeing my reviews (and I urge everyone to leave honest reviews of their experiences everywhere) I was asked to email my phone number with them and they would ring me to 'discuss this further' ie to make them look as if they care. I emailed my number as requested, but they didn't ring. Margie Fuertes of the Resolutions Team (bet she's kept busy) offered me an insulting £30 on the proviso that this payment would be 'a full and final settlement to put this matter to a close' - Oh Margie, I've only just begun. £30 wouldn't cover the cost of the wood we've already bought, the wood we have yet to buy for the door frame, the cladding to cover the numerous knot holes, or the 6 days of extra labour - albeit at a reduced rate. The wood is poor and dirty and some of it is warped which is odd because we paid extra to have it pressure treated. Time will tell if they did treat it, but I'm now doubtful. Shame on you, you scammers.