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Howard Watson
I purchased a 12 x 8 T & G shed earlier this year. It was the biggest mistake I have ever made. The shed arrived wet with water in the bagged ancillary parts with the packing lists almost unreadable. The battens on each panel were not lined up with the edges and were either too long or too short. When assembled there were gaps between the joins and also gaps between the T&G boards. There were many knot holes in the boards. 3mm gaps between the boards on the doors. 2 sets of new doors were sent but were no better and were rejected . The shed was ordered with shingles for the roof and the instructions for the roofing said to use bitumen mastic and breathable membrane, neither of which were supplied. As the shed dried out dozens of gaps appeared between the boards and then when it rained water was running down the inside of the walls. Garden Buildings Direct said that as I had treated it I had accepted it and also that the shed was only water resistant, which it was not. They seemed get confused by water resistant and water proof. They refused to take the shed back, despite threat of legal action. Fortunately I had purchased it on a credit card and have now been refunded the cost by the credit card company in full. I have now replaced it with a Breckland Garden Buildings shed which was supplied without fault at a lower price despite the erection by Breckland being included in the price.
4 years ago
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Garden Buildings Direct has a 1.1 average rating from 381 reviews

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