An man in his 50's turned up in an old Iveco van which leaked oil over my new drive ! he never left the back of the van, just handed me every single item and I carried them all into the back garden. I am 60 !! Half the parts were fresh and others weather worn, When we came to fitting, the roof parts were all too small, obviously made up from remnants. Contact center is obviously abroad and not interested, just wanted to tell me no refunds and no compensation. had to buy specially cut timber on the day from Mike Baker Rugeley, a real business built on customer service. also cost me an extra day of my builder. Bought a 10ft summer house with 9 ft roof purlins and this is what they di for a living. I am going to poist a negative review every day for the rest of my life lol so that these entrepreneur's who make their money luckily and quickly without knowing the meaning of advocacy learn their lesson, AVOID