I really wish there was a no stars option... Called last week and ordered some garden furniture- spoke to a really helpful lady who placed the order and took full payment over the phone. Called today to find out delivery date to be told they didn’t have any in stock and the order had been cancelled. When we asked why they hadn’t informed us - they had an email and phone number - the man we spoke to just said he didn’t know why. When we said his attitude and customer service wasn’t really helpful and sounded like he didn’t really care - he said ‘ I don’t’. Perhaps a narrow escape we didn’t get the order if that’s the poor quality of the service on offer. What’s most disappointing is that in these times when people are losing their jobs these unhelpful people are still employed and Garden Gear obviously don’t care looking at recent reviews. Everyone who receives this rubbish service should also complain to Amazon about this company- we plan to. They don’t even deserve one star!
4 years ago
Garden Gear has a
1.5
average rating
from
36
reviews
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