I've honestly have to say that seeing so many bad reviews made me think if I really want to buy from Garden Gear, looking on to their official site made me want to buy, they have a great selection of garden tools. I recieved a 5% discount for my entire bill and despite all bad reviews I saw, I told myself let's give it a try. Here I am today telling you that we humans tend to write a review when something goes wrong, but forget to thank when we are pleased with something. I bought different electric garden equipment and I am very pleased with all their tools. Long red cables to be clearly visible, great quality tools and space savers when done with them so you can easily fold them and store them in small storage. I also saw bad reviews about costumer service, well I'm here to say that I had the opportunity to speak with "Beth Miles - Costumer service" and I had nothing but great experience. Thank you Beth and thank you G.G.