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Lesley B
I ordered the Edith Vintage Inspired Flapper Dress to wear to a friend's 1920s 'black and gold dress' themed hen party. The dress was absolutely beautiful and you can appreciate the craftsmanship that went into sewing the beads and sequins to make it sparkle and stunning. The best thing however, was the faultless customer service. As soon as I placed my order, GatsbyLady got in touch to check the dress would fit perfectly, and when advised I wore my dresses on the knee, made sure to send the dress matching this brief. Having ordered on the Thursday, chosen Next Day delivery, and confirmed it would be delivered on the Friday, I believed I would be wearing the dress on the Saturday. However, on the Friday, GatsbyLady's courier service almost failed, advising it would arrive on the Monday, which would have been too late. GatsbyLady was wonderful in not only getting in touch with its courier to advise the urgency in delivering my dress that day, but also offering to send me an alternative dress (that was almost identical, more expensive, but not on the knee as it was too late in the day to make the necessary alterations, and at no cost to me) by special delivery to arrive the following morning, so I had something to wear. Fortunately, GatsbyLady's courier promised to deliver that night so I took the risk of declining their offer of sending the back-up dress. GatsbyLady went the extra mile and exceeded great customer service. You can trust GatsbyLady to be your fairy godmother and take you to the ball in style. I felt stylish, received compliments on the dress all day (I wore it past midnight, it remained perfectly beautiful) and was asked where I bought it from. Thank you GatsbyLady for such a stunning dress and customer service, expect to receive more custom coming your way.
7 years ago
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Gatsbylady London has a 4.9 average rating from 982 reviews

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