I've had the worst experience with customer support. Think twice before buying their products. I don't want anybody to go through what I've been through. My car broke down recently and the roadside assistance rookie broke the gearbox casing while trying to start it. The cost of repairing the damage is much more than I can afford. I've been going around in circles but between Admiral and The AA. Admiral refused to help me. They wanted to pass the blame on to The AA. They have zero empathy for my situation. I have little kids and I'm without a car for for 6 weeks now - it's 2 degrees outside and the nearest superstore is 3 miles away. I'm having to use public transport and putting my and my family's life in danger. Never felt so helpless in my life. If you love your car, your family and your life stay away from Admiral.