Don't bother with this insurer. After storm Arwen, we claimed for house damage. We waited over 10 days post claim submission, just to see the assessor. We've been unable to speak with the assessor as they don't answer their phone, have had no communication from them and Admiral themselves, have been unable to provide us with any other information, other than for some conversations to suggest we get additional quotes and others to say we don't need to as the assessors will fix things. When the assessor did finally come out, they've said that virtually none of our damage is storm damage! This is despite us now having a front door which pours water through it with a northerly wind now, which the assessor says can't be happening as the seals are intact - they would they like to explain why the front of our house is wet every time it rains then! Total shambles from the beginning, with appalling customer care and communication and a totally insulting, belittling and dismissive response from the assessor that has left me feeling physically sick. What's the point in paying my insurance premiums?