Still waiting for car to be inspected after 5 months! They claim to require a police report before they can handle the claim, stating that 'in the majority of cases we require a police report, which can take some time to arrive and we may decide to repudiate liability under the terms of the policy if the police decide to prosecute'. They continue by stating that they are unable to identify the precise Condition of the policy upon which they will repudiate!! A complaint to their C.E.O. has simply been referred back to the original handlers! Utter imcompetence! Avoid like the plague.