I had been with Admiral for 3 years and I was disappointed. Even though as a experienced driver of over 10 years, I accepted a black box insurance so I could have a cheaper rate as the other rates I was being quoted was extortionate. When it came to my renewal even though I had a near on perfect score everytime I got my weekly feedback, they tried bumping my car insurance up by an extra £23.69 PCM which is utterly ridiculous and that's why I changed car insurance. There is no loyalty and why boost premiums when they should go down? Especially after 8 years NO claims and the only mark down I got on my driving score was what time I drive. I take my kids to and from school which I stated when I took on the car insurance. Joke.