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Kelly Pitcher
A neighbour backed into my car, took full responsibility and paid for damage through their insurance. 2 months afterwards Admiral just took an additional £1,253 from my account. When I contacted them they said when there is an accident, regardless of whose fault, the adjust the policy on risk factor. My original policy only cost £953 so they doubled the price. Even the representative on the phone seemed embarrassed and spoke with an underwriter who wouldn't budge. Insurance cancelled. Shocking way to treat a customer - also very bad they just took the money with no prior notification.
2 years ago
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Admiral has a 2.6 average rating from 1,614 reviews

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