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Anonymous
A quite bizarre experience. Took out annual travel insurance policy 9 months ago, and booked a holiday for this Sept shortly after that. I then had a couple of very minor ailments and saw a GP (very mild asthma, bunion). Phoned Admiral to confirm these conditions inm accordance with their polisy regarding any changes, however slight, and expected a routine "OK". However, they cancelled the policy before we were even off the phone! They also said cover for the pre-booked holiday in two weeks time wasn't included unless a GP advised us to cancel. Cancel for a bunion? Really?? Come on Admiral. This is madness. I was honest about the trivial conditions I saw a GP for, and there was virtually zero risk of cancellation or claim arising from either condition so to cancel seems like a case of "computer says". So prospective purchasers - be aware that if a minor medical condition occurs after you've taken out the policy and after you've booked a holiday, then Admiral may well cancel your cover and leave you stuffed. We have now booked alternative insurance - covering these minor conditions - without difficulty. We won't use Admiral again for any insurance and I strongly advise anyone to be aware of the risk of seeing a GP for the tiniest condition. if you don't declare it Admiral won't cover you and if you do they may cancel your policy. Iffy!
2 years ago
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Admiral has a 2.6 average rating from 1,614 reviews

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