When I took up the car insurance last year, there was no option to opt out from the auto renewal. This year I wanted to move to another insurer as I got offered a significantly lower quote. I was sent the auto renewal notice but there was no way to stop the auto renewal unless I call them which I did. It took so long just for the call to go through. Then before I was allowed to cancel, they asked me so many many questions and personal details that I found unnecessary. Such a was of time and invasion of personal information. They said they cannot cancel my auto renewal unless they get these informations from me. I felt so bullied and the entire experience was just horrible. Such a waste of my time too. Avoid this unethical company unless you are ready to be bullied next year. All the best!