One of the worst companies I have ever had to deal with. Gave me a quote which they now cannot find, tried to go on line to make changes to my policy - unable to do so because what I wanted to do is not on their list. I have tried 4 different numbers from their website this morning to contact them - all say number does not exist!. The chat bot went round in circles sent me to contact numbers that do not exist and generally was a complete waste of time. I lodged a complaint last Friday only to get an inane response say they could not answer my e mail because I hadn't given them my policy number. I had put my phone number at the bottom and they could not even be bothered to call me. Previously have spent 2.5 hrs on the phone to them and failed to carry out changes to my existing policy. Complete nightmare if you value your time and sanity do not use. I shall not be renewing with them and have now found a quote £80 cheaper.