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mr & mrs cox
Everything good until you make a claim ???? My neighbour dug under our bungalow foundation. I told the neighbour not to do this as there was an obvious danger of damaging our walls as our bungalow stands on higher ground. The neighbour ignored our plea and went ahead. When they dug under we found exactly what we predicted, the walls started to crack as the earth support under our foundation was taken away. We put in a claim and Admiral sent a loss adjuster surveyor who counted the 26 large cracks. On the advice of our solicitor who instructed us not to accept Admiral sending a loss adjuster, Admiral insisted in doing this no matter how much we insisted. The outcome of it all is now Admiral insists the damage is accidental damage, which they say we are not covered for. We then pointed out the malicious clause in our policy. We had told our neighbours of the probable danger of their excavation and they had ignored us. Surely this is malicious but Admiral has a different dictionary to Oxford. Admiral says get yourselves a building surveyor to prove your neighbours' work has definitely caused your walls to crack. They would not pay out then we are sure. One good thing WE will say is, they have sent us a cheque for £300 for the delays in replying to our many letters on this claim. But it should have been more.
1 year ago
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