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James McDonnell
Claiming for a new windscreen Made claim for windscreen on 04/12/23,I was put on to there preferred suppliers which is auto glass they told me.Phoned admiral every week for abc 9weeks to see if they could chase it up as they said they had a specialist team regarding windscreens,told me numerous times I would receive a call back within 48hrs...didn’t happen. Auto glass got in touch on 31/01/24 to book me in for new windscreen on the 07/02/24,gets a phone call from Admiral on 02/02/24 to tell me after 9weeks that they have made a mistake with preferred supplier it’s nationwide windscreen they use for pick ups and they were cancelling my appointment!!!!!So after another 7 weeks or nearly 4 months I got windscreen fittied on 27/03/24..nearly 4 months later and pickup was off road as illegal to drive.Was an absolute nightmare,every time I spoke to Admiral it was same old story we are very sorry,this shouldn’t have happened.we will get someone to call you back(still waiting) ADMIRAL CHEAP INSURANCE...TRY AND MAKE A CLAIM....DONT LIKE TO PAY OUT,,,
8 months ago
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Admiral has a 2.6 average rating from 1,614 reviews

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