The roof blew off my house on the 9th December, 2023, in very strong winds. The communication from Admiral was virtually non- existent, it was obvious to me that they were hoping that I would simply go away. I finally had a surveyor from Davies group, come to take a look at my home, he said he would not advise Admiral to pay up, as he believed my roof was incorrectly constructed, this was utter rubbish, as my home was built in 1962, and granted it would not be built in the same way in 2024, but it was correctly built in 1962. I am a Joiner with 43 years experience, and it was apparent that this surveyor did not have a clue. I kept contacting Admiral and after 6 months they admitted that their lack of communication was wrong, and they did finally agree the claim and I was paid the £7000+, but why did I have to wait for so long? I can only think they hope that people will no longer bother them after their refusal to grant the claim. Well they lost this one. I often wonder how many elderly people are ripped off by this company of charlatans?