We have a exstnsive multicar polocy and to get a car changed or updated takes well over 2 hours waiting cuuing and none english speaking operates where you need to ask to repeate over and over again also I have to repeat it just not worth the hassle go with someone else if you can and save yourself the agro. They make mistakes as well did not cover one of my cars well 3 months forward even though I asked to start the cover now also kept the old cover running on the old car they just useless really might be there systems and processes are not easy to understand to the none English speaking workforce and that is why. I'm sure they could do better if they wanted to and not waste peoples time