I switched my car from a petrol to a fully electric car and was told that I would have to pay an extra £230. After giving up on the so-called explanation for this I asked if there would be a refund if I cancelled. I was told that I could have a refund but £149 would be charged for cancelling! I questioned whether the little black box could be fitted on my electric car and was assured that this wasn't a problem and they were fitted on electric cars all the time. I've waited all day for the installation guy to turn up and finally called to ask where he was. I was told that he had apparently tried to call me last night (no missed calls), to tell me that they don't fit the little black box on electric cars!! Can't wait for this policy to come to an end as I won't ever be using Admiral again!!