Their claims process is poorly organised. So many different departments involved. I was passed on to several different staff members, and there was poor communication between them. My policy was cancelled before they had any discussion with me about a settlement. I was not informed of the policy cancellation date. I was treated as though I was at fault for the incident which I wasn’t. Poor handling of cases, poor communication and poor treatment of their paying customers!!
6 years ago
Admiral has a
2.6
average rating
from
1,626
reviews
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