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Mrs johanna andrews
I have admiral house insurance paid my premiums in good faith for never made a claim until 14th December 2018 when I had a burst pipe that ruined my kitchen floor and decor . I took photos and contacted admiral after 6 weeks they finally sent an assessor to look at the damage that was still evident my flooring and underborading was ruined and the skirting boards damp cracked and cracked paint on the walls . They then took another 2 weeks to send me an insulting offensive letter stating that no unforeseen water escape had occurred and that it was rising damp that is not covered on my policy . I am appalled my home was built in the 1970’s and has a fitted damp proof course I have never had rising damp . I have taken further photos of evidence now it has dried out and am seeking another assessment from a competent building surveyor to evidence the dishonesty of admiral at least if you are trying to default on a contract do it with something half competent rather than a fabrication and I suggest you employ assessors who know a little about buildings . I have been caused undue stress and had to take a loan out to get my home in a state of repair . My premiums have been taken fraudently and I am seeking legal advice shame on you admiral
5 years ago
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