Day 48: Hi Charlotte, With regards to your correspondence below. I must take issue with a some points raised. The Police were not pressuring me, they are in fact not Prosecuting me due to a lack of evidence. “Following enquiries into the above incident and having given careful consideration to the circumstances and evidence available. The Police have decided that no person will be prosecuted for any offences” As you have stated in your correspondence they are not prosecuting me due to the fact in your own words “Lack Of Evidence” Yet it would seem that as an insurance company you do not deal with evidence or concider a “Lack Of Evidence” Instead Admiral have taken the stance of trying to steam rolling me through a culture of Bullying/Intimidating through relying heavily that a person is completely out of their comfort zone. My next point is again in regards to your correspondence; “We cannot use this as clear evidence to prove you are not involved in the incident” Yet without conclusive evidence that the van in the CCTV was my van, Admiral seem indent on blaming me for this incident. Another point I will raise at the stage is the fact the my registration as stated below in the letter from the Police was that; “Your Registration Number has been obtained after the collision with the CCTV not showing a clear number plate at the time of the incident” “Furthermore the driver of the offending vehicle has been described as a female with pink Hair Which you do not match” Question: If the claimant had not also been insured with Admiral, what would sort of stance would they have taken based on the following; 1/ No CCTV supporting evidence. 2/ Full registration obtained after incident. 3/ Witness stating woman with Pink Hair driving vehicle. 4/Police Correspondence. I firmly believe instead that Admiral would in fact be saying to the third party that there is insufficient evidence to support their claim. I will also bring you back to one of our first conversations in that you also concurred that if the claimant had not seen me parked in McDonald’s and approached me and took pictures of my registration based on no more than supposition and the fact I had nothing to hide based upon the fact that it was not me that was involved in this incident. A supposition that it appears Admiral have also taken. Inline image Once again in what seems to be a regular occurrence/stance taken by Admiral in that I do not appear be getting treated as a customer instead I appear to instead being treated as the quilty party. At which part of the whole process did I stop being a Customer? Throughout this whole saga the claimant has one clear objective and that was to try and blame me/someone. During this time he has obtained details of my van and submitted them under false pretences. He has bombarded my client trying to obtain further personal details as well as demandind recompense. Put personal details on social media, claiming I was responsible. Inline image Has continually made false allegations that I was responsible for this incident. Failed to supply full details of this incident to the Police including details of a witness stating that the driver was female with pink hair. Another point at this stage is the last sentence in paragraph one. Regarding this Police letter. “We Cannot use this letter as clear evidence to prove you are not involved in the incident” Well if this is the case and by you own admission you/nobody can identify the registration of the van in the CCTV and apart from the witness claiming a female with pink hair was driving the van. No other witnesses to varify/cooperate details of the van in the CCTV. Yet Admiral are adamant that I am responsible. Once again I stress my innocence regarding this incident.. At no point have any parties been able to substantiate any of the allegations made against me by a third party. A third party I might add that has consistently lied and falsified all of these allegations.. A third party who falsely gave information to the Police of my registration that as stated in the letter from the Police was obtained after the incident, under false representation. I now find myself still waiting for a response from Admiral, once again being kept in the dark “Am I Not A Customer?” “Am I not paying for your services” “Am I receiving a service from you?” Kind Regards Dale Mace Sent from Yahoo Mail for iPhone